GDPR Compliance

About GDPR

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. Although we are based in Australia, we are committed to providing GDPR-level protection for all our visitors regardless of their location.

Data Controller

For the purposes of the GDPR, the data controller is:

Muse-glen
42 Innovation Drive
Southbank VIC 3006
Australia
[email protected]

Legal Basis for Processing

We process personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legal Obligation: Where the processing is necessary for us to comply with the law.
• Legitimate Interests: Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

Your Rights Under GDPR

If you are a resident of the European Economic Area, you have the following data protection rights:

Right of Access: You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Exercising Your Rights

If you wish to exercise any of the rights set out above, please contact us using the contact details provided. We will respond to your request within one month. If your request is particularly complex, we may extend this period by two further months where necessary, but we will notify you of this extension within one month of receipt of your request.

International Data Transfers

As we are based in Australia, any data you submit through our website will be transferred to and stored in Australia. By submitting your personal data, you agree to this transfer, storing, and processing. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.

Data Security

We have implemented appropriate technical and organisational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

Complaints

If you have any concerns about our use of your personal data, you can make a complaint to us at [email protected]. You also have the right to lodge a complaint with your local data protection authority.

Changes to This Notice

We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.